Privacy Policy

Effective Date: 01/01/2025  |  Deepthi Books and Printers  |  deepthibooks1987.com

At Deepthi Books and Printers, we value the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website. By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect personal information to provide our services and improve your shopping experience. The types of information we may collect include:

• Full name
• Email address
• Phone number
• Shipping and billing address
• Payment information (processed securely through Razorpay — we do not store card details)

2. How We Use Your Information

We use your personal data for the following purposes:

• To Process Orders: To fulfil your orders for school books and related materials
• To Communicate With You: To send order confirmations, shipping updates and customer support
• To Process Payments: Payment information is securely handled by Razorpay
• To Ensure Security: To monitor and protect the integrity of our website and prevent fraud

3. How We Share Your Information

We do not sell, rent, or share your personal information with third parties except for the following:

• Third-Party Service Providers: Trusted vendors who help us with payment processing, order fulfilment, and shipping. These providers are obligated to safeguard your information
• Legal Compliance: We may disclose your information if required by law or in response to legal processes such as a court order

4. Data Security

We take the security of your personal information seriously. We use industry-standard security protocols to protect your data during transmission and storage. All payments are processed through Razorpay, a PCI-DSS compliant payment gateway. However, no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Retention of Data

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Order data is typically retained for 5 years for accounting and legal compliance purposes.

6. Your Rights

You have the right to:

• Access: Request access to the personal information we hold about you
• Rectification: Request corrections to any inaccurate or incomplete information
• Deletion: Request the deletion of your personal information, subject to applicable legal requirements
• Opt-Out: Unsubscribe from marketing communications at any time by contacting us directly

7. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect or maintain personal information from children under this age. If you believe we have collected personal information from a child under 13, please contact us immediately and we will take steps to delete such information.

8. Cookies

Our website uses cookies to enhance your browsing experience and remember your cart items. You can disable cookies in your browser settings, but this may affect some website functionality including the shopping cart.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.